Prerequisites for Adding Data Collectors
• 64-bit OS. See the APTARE StorageConsole Certified Configurations Guide for supported operating systems.
• Support Java Runtime Environment (JRE) 1.7.
• Reside in the same time zone as the subsystem from which data will be collected.
• If the backup servers belong to a cluster, StorageConsole communicates with the cluster for data collection.
• For performance reasons, APTARE recommends that you do not install Data Collectors on the same server as the StorageConsole Portal. However, if you must have both on the same server, verify that the Portal and Data Collector software do not reside in the same directory.
• Install only one Data Collector on a server (or OS instance).
Storage Array Prerequisites
Before you install Data Collectors, refer to the individual array vendors for additional specific prerequisites.
Host Resource Prerequisites
Array Performance Data Collection Prerequisites
The following array families are supported for block storage LUN performance and port performance data collection.
LUN Performance Metrics
Array Family | Read/Write IO/sec | Total IO/sec | Read/Write
MB/sec | Read/Write Cache Hits/sec | Read/Write Response (ms) | Total Response (ms) |
Dell Compellent | X | X | X | X | Calculated | Calculated |
EMC VNX (CLARiiON) 1 | X | Calculated | X | X | X | Calculated |
EMC Symmetrix 2 | X | X | X | X | Calculated | Calculated |
HDS Tuning Manager 3 | X | Calculated | X | X | X | X |
HP 3PAR | X | X | X | X | Calculated | Calculated |
IBM SVC | X | X | X | -- | -- | -- |
IBM XIV | X | X | X | X | X | X |
NetApp ONTAP (Block only) 4 | X | Calculated | X | -- | -- | Avg Latency |
1 For CLARiiON arrays: The minimum FLARE OS version required to capture response times is 04.30.000.5.524 A11. Note that VNX (Block) will have completely different FLARE releases and all support the collection of the counter fields needed for capturing response time, starting with FLARE version 05.31.000.5.006 A01.
2 For Symmetrix arrays: The response times are estimated only. Also, for LUNs with low I/O rates, the estimation may be higher than the actual response times experienced.
3 For Hitachi arrays: To collect performance data from Hitachi Tuning Manager, the Data Collector must be installed on the same server as Tuning Manager. And, a single Data Collector policy must be used to collect both the capacity data from the Device Manager server and the performance data from the Tuning Manager server.
4 For NetApp ONTAP (Block only): Total response time is the average latency (ms) for all LUN read and write operations. Performance data is collected for both iSCSI LUNs and FC LUNs.
5 For Dell Compellent: Only Fibre Channel port statistics are collected.
Port Performance Metrics
Array Family | Read/Write MB | Total MB | Read/Write I/O | Total I/O |
Dell Compellent 5 | X | Calculated | -- | X |
EMC VNX (CLARiiON) | Not Supported | Not Supported | Not Supported | Not Supported |
EMC Symmetrix | -- | X | -- | X |
HDS Tuning Manager | X | X | X | X |
HP 3PAR | X | Calculated | -- | X |
IBM SVC | Not Supported | Not Supported | Not Supported | Not Supported |
IBM XIV | X | X | X | X |
NetApp ONTAP (Block only) | X | Calculated | -- | -- |
Calculated = Calculated from collected data, X = Collected from the array, -- = Not Collected