Installing the Portal on a Windows Server > Task 2: Pre-Installation Configuration (Windows)
Version 10.3.00P13
Task 2: Pre-Installation Configuration (Windows)
1. Choose a Portal Server. For performance reasons, the APTARE IT Analytics Portal software should not be installed on the same server as the Data Collectors. If, for some reason, you require both to be on the same server, be sure that both the Portal and Data Collector software do not reside in the same directory on the server. Root privileges are required for the Portal software installation tasks. See also, Portal Installation Memory Requirements.
You will need to log in as a Local Administrator to perform the installation. Oracle requires that you are logged in as a Local Administrator. Logging in as a Domain Administrator is not sufficient for this installation. Refer to the Oracle web site for the requirement to install on Windows as a user who is a member of the server’s local Administrator’s group.
2. Verify the OS of the Portal Server. Check that the OS is one of the certified operating systems listed in the APTARE IT Analytics Certified Configurations Guide.
3. Verify the Third-Party Software list. See Supported Third-Party and Open Source Products.
4. Verify Microsoft Visual C++ Runtime libraries are installed.
APTARE IT Analytics installs Apache HTTP Server which has a dependency on run-time components of Visual C++ libraries. These run-time components are included in the Microsoft Visual C++ 2015 Redistributable Update 3 RC. This Microsoft distribution is available for download from If this redistributable update is not installed prior to running the APTARE IT Analytics installer, Apache HTTP Server will not be able to run.
Note: If you installed Microsoft Visual C++ 2015 after APTARE IT Analytics 10.3.xx was installed, and services are failing, you must manually install the Apache service using the following command:
C:\opt\apache\bin\httpd -k install -n "APTARE Apache"
5. Verify that sufficient disk space exists on the designated Portal Server. For the database file systems, the amount specified is the minimum required to create the database. It is recommended that you allocate more than the minimum to accommodate growth.
Minimum Disk Space
12 GiB
5 GiB
125 GiB
The Installer prompts for the target drive for the oradata directory, so alternate drives are supported.
142 GiB
Add and entries to your enterprise DNS Server. Both entries must resolve to the IP address of the Portal server. Also note that the last component of the domain must be one of the recognized root domains; for example, .comnot .3com.
6. Verify that there are no other web servers—for example, IIS—running on the system.
7. The installer will set up the following system-wide environment variables and update the PATH environment variable. following system environment variables:
Variable Name
Variable Value
The PATH environment variable will have the following path appended to the end of the current PATH:
Portal Installation Memory Requirements
For new Release Version 10.3.xx Portal installations, the minimum server memory requirement is 24 GB. Oracle database requires a minimum of 12 GB of memory. Portal installations will fail if sufficient memory resources are not available on the Portal server. Portal upgrades are not impacted by this requirement.
The Portal Installation software checks the following resources:
Total physical memory (physical + virtual) must be greater than 12 GB. Oracle will fail to start. Add more physical memory to the Portal server. [Windows and Linux OS]
Total temporary file system (tmpfs) memory must be greater than 12 GB. Oracle will fail to start. Increase the size of tmpfs, typically in /etc/fstab. [Linux OS only]
Shared memory (kernel.shmmax parameter) must be greater than 12 GB. Oracle will fail to start. Increase the value of the shmmax parameter, typically in /etc/sysctl.conf. After increasing the value for the shmmax parameter, execute: sysctl -p [Linux OS only]