Working With Log Files > Portal Log Files
  
Version 9.2.00
Portal Log Files
Key log files are managed by a logging subsystem, which manages the log size, and rolls and deletes old files. Log files are used only as an audit trail for troubleshooting, so they can be deleted safely.
Table 16.2 Portal Log Files
Log File Name
Location
Description
aptareStartup.log
/opt/aptare/logs
Contains startup and shutdown information for the Portal services (e.g., from running /opt/aptare/bin/xxx start|stop), If a service fails to start, check this log file for details.
datarcvr.log*
C:\opt\tomcat\logs\
Detailed logging for the data receiver - the servlet that receives data from the Data Collectors on the Master Server(s). Logs Data Collector connection requests/issues, data received, database interaction etc.
/opt/tomcat/logs/
stderr.out
C:\opt\tomcat\logs\
High-level log messaging for tomcat.
catalina.out
/opt/tomcat/logs/
portal.log*
C:\opt\tomcat\logs\
Detailed logging for the portal servlet. Logs portal login requests, portal reports that are run - basically everything the user does in the Portal web browser window. Database problems show up as SQL exceptions and often list the associated Oracle error number (ORA nnn).
/opt/tomcat/logs/
access.log
C:\opt\apache\logs
Standard Web server access log.
/opt/apache/logs
aptareportal-access.log
C:\opt\apache\logs
Standard Web Server access log. Logs all http transactions between the browser based Portal application and the Web Server.
/opt/apache/logs
aptareagent-access.log
C:\opt\apache\logs
Standard Web Server access log. Logs all http transactions between the Data Collector and the Web Server.
/opt/apache/logs
error.log
C:\opt\apache\logs
Standard Web Server error log file.
/opt/apache/logs
aptareportal-error.log
C:\opt\apache\logs
Standard Web Server error log file. Logs http transaction errors between the browser-based Portal application and the Web Server.
/opt/apache/logs
aptareagent-error.log
C:\opt\apache\logs
Standard Web Server error log file. Logs http transaction errors between the Data Collector and the Web Server.
/opt/apache/logs
/opt/tomcat/logs