Troubleshooting > Troubleshooting User Login Problems
  
Version 9.2.00
Troubleshooting User Login Problems
To troubleshoot LDAP/login issues, use the findUser tool.
1. Launch the tool’s usage instructions.
Linux:
# cd /opt/aptare/utils/
# ./findUser.sh
Windows:
C:\opt\aptare\utils\finduser.bat
2. Use any of the following commands:
Add User
Linux: ./addUser.sh <userId> <lastName> <password> <restoreWizPassword>
Windows: adduser.bat <userId> <lastName> <password> <restoreWizPassword>
Delete User
Linux: ./delUser.sh <userId>
Windows: deluser.bat <userId>
Find User
Linux: ./findUser.sh <userId>
Windows: finduser.bat <userId>
Modify User
Linux: ./updateUser.sh <currentUserId> <modUserId> <modLastName> <modPassword> <modRestoreWizPassword>
Windows: updateuser.bat <currentUserId> <modUserId> <modLastName> <modPassword> <modRestoreWizPassword>