6956

The Portal un-install process on a Windows platform may not remove all files in the Storage Viewer package.

7240

For Portals installed on Linux servers, for reports that are emailed or exported as HTML images or PDF files, the image may include a black box. Verify that X Virtual Frame Buffer is installed. This graphical interface ensures that emailed and exported reports (HTML images and PDF files) are rendered correctly.

7571

The Storage Viewer for Capacity Host Utilization Detail report for a VM displays all disks as DAS, even if the VM is using SAN storage.

7828

For Storage Viewer for Capacity, if an array has been removed from Hitachi Device Manager (HDvM), it remains in the Storage Viewer database as an inactive array and it will continue to be included in reports. To remove the inactive array from the database, permanently delete it using the Object Maintenance feature in the Portal. An alternative method to remove the array, using command-line SQLPlus commands, can be found in the Hitachi Storage Viewer System Administrator’s Guide.

13723

The Storage Viewer for File Analytics File List Export feature has an issue where the number of files exported does not match the number of files shown in the File Categories report. This occurs only if the File Categories have been modified and the user running the report belongs to more than one Domain.

17759, 17287, 14949, 17285

Occasionally, tabular reports will display mis-aligned column headings. To avoid this issue, wait for the report to finish rendering before clicking on another tab.

18953

A report template exported from an earlier Storage Viewer version can be imported into a later Portal software version, but the template may experience some loss of formatting when imported.

19365

The Date Formatter is no longer supported in the SQL Template Designer because the format of the date is controlled by the user’s profile. For special cases where custom date formatting is required, use the Oracle TO_CHAR function in the query. This function converts a date or interval value to a character data type in the specified format: Date, Timestamp.

20365, 20436

Data collection of IBM XIV results in log files generated by the XIV command-line interface (CLI). It is recommended that you schedule a task or cron job to delete these logs regularly.

20403

For Cisco switch data collection, a message in scon.log reports a SQL error: “Failed to insert/update row in aps_swi_zone.”

20499

For Cisco switch data collection, a message in scon.err notes a database error: “Failed to insert/update row in aps_swi_switch_setting.” This error occurs when collecting the switch’s port channel and zone set list data.

20753

Collection of IBM SVC back-end control port data may experience some slowness in performance.

20743

Data collection, from a Data Domain system with Extended Retention configured, returns duplicate data because it captures data for both the Active Tier and the Total Tier.

20769

For Data Domain systems with an OS version of 5.4 and above, collection of performance data returns “-” values.

20776

In the new Support Tools feature, when you request the Data Receiver Configuration, it results in a 500 Internal error. To work around this issue, choose an additional option in the Support Package Request window.

20777

For Portals that do not have TSM data, the Job Summary report fails to render only if the Advanced list has TSM job types selected.

20778

In the Capacity Chargeback History database table, the Total Cost field currently is calculated as (KB * Unit Cost). However, the unit cost should be represented as GiB, so in a future release, the value will changed to a calculation of: (KB * Unit Cost)/(1024 * 1024).

20781

When generating a report that contains line charts, under certain circumstances, the database query takes a long time. This occurs when querying fully populated database tables, such as the LUN performance database table.

20783

When generating a backup report, if an even type of All Backup Events is selected in the scope selector, the corresponding events currently are not selected in the Advanced dialog window. This should be an automatic Advanced selection and it will be fixed in a future release.

20428

In Hitachi Storage Viewer 9.1.01, the Datastore Utilization report and the VM File Summary report displayed values that were too large for the Total VM Used field. This occurred in only certain environments. A new method for determining these values has been introduced in this 9.2 release.

20774

NetApp filers with multiple host do not appear in the SnapVault Relationship Summary report.

20794

For NetApp data collection, the optimized method of collecting SnapDiff data via the File Analytics checkbox in the NetApp Data Collector Policy is not available in this 9.2 release. To collect this data, use a File Analytics Data Collector Policy and specify a NetApp share.

20787

In very specific cases, values received for VMware performance data (read/write latency) exceed the size of the Hitachi Storage Viewer database columns.

20832

Occasionally, VMware data may be missing from the database and reports after a scheduled inventory collection. This is a rare occurrence due to the timing of data collection processing threads. The data will be restored with the next successful collection.