Data Collector Troubleshooting
  
Version 9.2.00
Data Collector Troubleshooting
This section covers common data collector issues. Contact Global Support Center if an issue cannot be resolved by following the steps in this section and be sure to include the generated log files from your installation process.
• Verify the Data Collector Configuration
• Verify Connectivity
• Configuring Web Proxy Updates
• Collecting Missed Events for Symantec Backup Exec
• Substituting ODBC for JDBC to Connect to SQL Server for Symantec Backup Exec
• Useful Data Collection Scripts (Storage Viewer for Capacity)
• Host Resources Troubleshooting
• Configuring Parameters for SSH
• Identifying Windows File System Access Errors (Storage Viewer for File Analytics)
• Collect from Remote Shares (Storage Viewer for File Analytics)
• Adding a Certificate to the Java Keystore (Storage Viewer for Virtual Servers)