Prerequisites for Adding Data Collectors (CommVault Simpana) Version 9.2.01

• For performance reasons, APTARE recommends that you do not install Data Collectors on the same server as the StorageConsole Portal. However, if you must have both on the same server, verify that the Portal and Data Collector software do not reside in the same directory.

• Install only one Data Collector on a server (or OS instance).

• Open TCP/IP access to the CommVault database on a static port (1433 recommended). See Open TCP/IP Access to the CommVault Database.

• MS SQL Server needs to be accessible to the collector on a static TCP Port (1433 recommended), requiring a restart of the SQL database service, if not already configured.

• MS SQL Server must be set to Mixed-mode authentication, and the login to be used for collection must be using SQL authentication. See https://msdn.microsoft.com/en-us/library/ms188670.aspx.

• WMI Proxy access requires the following: Port 135 is required for skipped files collection and 445 for CIFS over TCP. A fixed port can be configured for WMI as specified at: http://msdn.microsoft.com/en-us/library/bb219447%28VS.85%29.aspx

• The Data Collector should be installed on the same server as the WMI proxy server.

• Read-only user configured on the CommServe server. See Set Up a Read-Only User in the CommServe Server.

• If you want to load historical data from a CommServe database, use the utility described in Load Historical Data Prior to Initial Data Collection.

For Backup Manager, where you install the Data Collector depends on the backup solution.

• For CommVault Simpana, the Data Collector should be installed on the same machine as the WMI proxy server.

• The Data Collector uses Java Database Connectivity (JDBC) as a read-only user (including executing some read-only functions) to collect point-in-time data from the CommVault Simpana CommServe database. The Data Collector also uses a CommVault Simpana command-line tool (sendLogFiles.exe - executed using WMI on the CommServe server) to collect log files from client machines managed by the CommServe server.

• One Data Collector can include all of these backup products: CommVault Simpana, EMC Avamar, EMC NetWorker, EMC Data Domain, Symantec Backup Exec, Symantec NetBackup, HP Data Protector, and Generic Backup products. And, you also can include other enterprise objects, such as storage arrays, in this Data Collector.