Providing Portal Access and User Authentication > Deactivating User Accounts
Version 9.1
Deactivating User Accounts
Consider deactivating a user’s account if that user does not intend to use the Portal for an extended period of time, such as in the event of an employee’s leave of absence. If you want to permanently suspend the user's account, go to Removing Portal Users.
To deactivate a user account
1. Select Admin > Users > Users and Privileges. The window displays all Portal users.
2. Select the user to deactivate, and click Edit. The user’s profile is displayed on the Details tab.
3. Select No from the Active drop-down list, and click OK.