Troubleshooting > Verify the Data Collector Configuration
   
Version 9.1.01
Verify the Data Collector Configuration
The Data Collector configuration file contains key information captured during the installation process. If the information was entered incorrectly, this may be the cause of the failure.
Check the Configuration File
1. Edit the configuration file.
Windows:
edit “C:\Program Files\Aptare\mbs\conf\wrapper.conf”
Linux:
edit “/opt/aptare/mbs/bin/startup.sh” and "/opt/aptare/mbs/bin/updateconfig.sh"
2. Verify the values of the following parameters and update them, if necessary.
wrapper.app.parameter.2
Value should match the Collector Name you specified when configuring the data collector policy. Refer to the specific vendor-based policy.
wrapper.app.parameter.3
Value should match the Passcode you specified when configuring the data collector policy. Refer to the specific vendor-based policy.
wrapper.app.parameter.4
For IN-HOUSE installations:
http://aptareagent.yourdomain.com
where: yourdomain.com has the appropriate value.
For APTARE HOSTED installations:
http://agent.storageconsole.com
For third-party HOSTED installations:
http://aptareagent.domain.com
where: domain.com has the appropriate value.
3. If you changed any of the configuration file parameters, you’ll need to:
Restart the Data Collector service, as described in Follow these steps, for the relevant operating system, to manually start the Data Collector service:.
Re-run the installation validation utility, as described in Validating the Data Collector Installation.