Upgrading a Portal and Data Collectors (Windows) > Before Upgrading to APTARE Release Version 10.3.xx
Version 10.3.00P13
Before Upgrading to APTARE Release Version 10.3.xx
Ensure that you have a valid system backup. For additional information refer to the APTARE IT Analytics System Administrator’s Guide. Prior to executing the upgrade utility perform:
A cold backup of the Portal / Database server(s) file systems.
A backup of the file systems containing the Oracle database (typically <drive>:\oradata\scdb on Windows) is only valid if it was taken while Oracle was completely shut down.
An export of the database.
If you have installed any patches on your present APTARE IT Analytics version, check the APTARE IT Analytics Release Notes to verify that they are included in this release. If you are uncertain, check with the Veritas Support. In most cases, previously installed patches are included in this release.
Close all instances of baretail.exe, as APTARE IT Analytics copies a new version during the upgrade process.
The Portal and Database components should be installed on the same server.
In the Portal, verify that the Data Collectors are set for automatic updates. This setting triggers the automatic download of updated application logic to the Data Collectors in your enterprise. This download is required to ensure the Data Collectors are running with the latest compatible version. Refer to the vendor-specific Data Collector Installation Guide for additional information about Data Collectors. See Data Collector Upgrades to ensure that the aptare.jar is upgraded successfully.
Identify the Java Version on the Data Collector Server and ensure that a 64-bit server is used for the Data Collector Server.
Refer to the following documentation:
APTARE IT Analytics Certified Configurations Guide
Data Collector Installation Guides
Beginning with APTARE Release Version 10, Portal upgrades will automatically enable privileges for newly added reports and certain features/functions, for all Administrators. This does not impact previously configured privileges. The Super User can manually revoke any Administrator privileges that have been automatically enabled.