Running the Upgrade Utility
The following instructions assume that the Portal and Database components reside on the same server.
1. Verify your current APTARE IT Analytics version. You must be currently running APTARE IT Analytics version 9.2.01 or greater.
2. Verify that the libXtst.so.6 libraries are installed.
3. Ensure that all APTARE IT Analytics application services are up and running. Next, as user root run the following command and respond to the prompts accordingly.
sh /opt/aptare/upgrade/upgrade.sh
• If there are errors during the upgrade, the following banner is displayed:
##############################################################
# WARNING WARNING WARNING WARNING WARNING #
# Possible problems were encountered during the upgrade. #
# Please check the log file /opt/aptare/upgrade/logs/upgrade.log #
# for errors and contact Customer Support if necessary. #
##############################################################
4. If the upgrade process encountered any errors, save a copy of the log file for any correspondence with the Veritas Support. You can find the upgrade log file in the following location:
/opt/aptare/upgrade/logs/upgrade.log
Note: If you have installed any patches on your present APTARE IT Analytics version, please check the APTARE IT Analytics Release Notes to verify that they are included in this release. If you are uncertain, please check with the Veritas Support. In most cases, previously installed patches are included in the current release.
Note: If your upgrade fails because of an Apache version conflict, contact the APTARE Veritas Support for instructions and a link to download a new version.