This section covers the following topics:

The Portal Server makes extensive use of TCP ports for inter-process communications. The ports listed in this section are internal to APTARE IT Analytics, used to communicate within the Portal server. They are listed here so that you can determine if there are port conflicts with other software in your environment. The standard ports used by APTARE IT Analytics are certified to work and operate in an environment where the customer or partner does not install any other software other than the underlying operating system and latest operating system patches.

In some special circumstances, the customer may elect to install the Portal Server software on a system that is running (or may have run in the past) another third party software product. Such third party software product might include NetBackup Advanced Reporter, Hitachi Storage Services Manager (HSSM), or any other product that also uses TCP ports for inter-process communications. In these circumstances, special care will need to be taken to ensure that port and directory/filename conflicts between the respective software products do not occur. These are uncertified and unsupported environments unless setup and certified by an APTARE support services technician. To set up and certify these “special case” environments, APTARE would need to perform a port and directory/application conflict audit on the target portal system(s). Once the conflicts have been identified, where possible, APTARE would assign non-standard installation ports for the APTARE IT Analytics software and any associated third-party components.