Starting and Stopping Portal Server Software
Restarting the Portal Server does not have a negative impact on the Data Collector, assuming that the Data Collector established an initial connection to the Portal Server. You do not need to restart the Data Collector after you restart the Portal Server. If the Data Collector is sending data at the time that the Portal Server becomes unavailable, the Data Collector receives an error, and then tries to send the information again.The Data Collector continues to retry and sends alerts until it can reconnect and retransmit.
When you start the Portal Server software, you will start all services that are not already running. How you start and stop the Portal Server software depends on your operating system. Choose the procedure that represents your operating system:
To start Portal Server software on Windows
1. Locate the script to start the Portal Server software:
C:\opt\aptare\utils\startportal.bat
2. Double-click to start the software.
3. Verify the following services are running using the Windows Services Control panel:
• APTARE Agent Tomcat
• APTARE Apache
• APTARE OpenLDAP
• APTARE Portal Tomcat
• Oracle Service SCDB
• OracleSCDBTNSListener
To stop Portal Server software on Windows
1. Locate the script to stop the Portal Server software:
C:\opt\aptare\utils\stopportal.bat
2. Double-click to stop the software.
3. Verify the following services are stopped using the Windows Services Control panel:
• APTARE Portal Tomcat
To start Portal Server software on Linux
As user root, run one of the following commands:
# cd /opt/aptare/bin
./tomcat-portal start|restart
Individual component startup scripts can be found in the /opt/aptare/bin directory. Startup log files can be found in the /opt/aptare/logs directory.
To stop Portal Server software on Linux
As user root, run the following commands:
# cd /opt/aptare/bin
./tomcat-portal stop
Individual component startup/shutdown scripts can be found in the /opt/aptare/bin directory. Shutdown log files can be found in the /opt/aptare/logs directory.