Portal Properties: Format and Portal Customizations > Customizing the Maximum Number of Lines for Exported Reports
  
Version 10.2.01P10
Customizing the Maximum Number of Lines for Exported Reports
When you export or email a large report, IT Analytics limits the maximum number of lines to 20,000. The report truncates when that value is exceeded. The report can still be exported or emailed, but will contain a message that the report has been truncated.
To change the 20,000 line limit for all Portal users, modify the portal.properties file:
Linux:
/opt/aptare/portalconf/portal.properties
Windows:
C:\opt\aptare\portalconf\portal.properties
1. Add the following line:
portal.report.maxRowsExported=<enter new limit value here>
Where the <new limit value> is the number of rows greater than 20,000 that your report export requires. For example, if your report has 36,000 rows enter a number greater than 36000. Note that the new limit value cannot contain commas or decimal points.
Keep in mind that Portal server performance can degrade considerably for very large reports. For very large reports, you may want to segment the scope into multiple reports.
2. Restart the Tomcat Portal services after making your modification.