Third-Party Software
When you install the Portal and Reporting Database software, you install a compilation of software, which includes open source and third‑party software.
Open Source Software
For a list of open source components and licenses, see the LICENSE, NOTICE, and license.txt files on the Portal server.
Portal: Supported Software
Table 1.1 Supported Software
Software Product | LINUX | Windows |
Oracle 11g Standard Edition (SE/SE2) | Upgrading to 10.2.xx • 11.2.0.4.0 | Upgrading to 10.2.xx • 11.2.0.4.0 |
Oracle 12c Standard Edition 2 | Upgrading to 10.2.xx • 12.1.0.2.0 New Installation 10.2.xx • 12.1.0.2.0 | Upgrading to 10.2.xx • 12.1.0.2.0 New Installation 10.2.xx • 12.1.0.2.0 • Windows Server 12 64-bit and R2 only |
Oracle Java 2 Standard Edition SDK | 1.8.0_144, 64-bit | 1.8.0_144, 64-bit |
VSphere Web Services SDK | 5.5, 64-bit | 5.5, 64-bit |
Apache HTTP Web Server | Upgrading to 10.2.xx • 2.2.20 New Installation 10.2.xx • 2.4.33. If you are using SSL, OpenSSL 1.1.0h is required.* | Upgrading to 10.2.xx • 2.2.20 New Installation 10.2.xx • 2.4.33. Verify that the C++ Redistributable for Visual Studio 2015 is installed.* |
Apache Tomcat Java Servlet Engine | Upgrading to 10.2.xx • 8.5.23. For the IT Analytics upgrader to automatically upgrade your installation to 8.5.23, you must be running Tomcat version 7.0.42. If you have an older version of Tomcat installed, contact APTARE Global Support Services for assistance. New Installation 10.2.xx • 8.5.23* | Upgrading to 10.2.xx • 8.5.23. For the IT Analytics upgrader to automatically upgrade your installation to 8.5.23, you must be running Tomcat version 7.0.42. If you have an older version of Tomcat installed, contact APTARE Global Support Services for assistance. New Installation 10.2.xx • 8.5.23* |
OpenLDAP | 2.4.37 | 2.1.29 |
If other versions of the above components are already running on the designated APTARE IT Analytics system, or other components are utilizing resources (such as specific ports) typically used by IT Analytics, the product usually can be reconfigured to work around these conflicts; however, this cannot be guaranteed.
*Refer to
http://customer.aptare.com/customer_portal_patches for updated binaries as they become available.
The embedded Oracle Database license is a restricted license and may only be used or accessed in conjunction with APTARE IT Analytics software.
APTARE IT Analytics software is certified with the Oracle binaries embedded with the software product. Note that the use of the embedded binaries must comply with Oracle Database Standard Edition 2 license requirements, which permits use only on servers (including any virtual server platform) that have a maximum capacity of 2 physical CPU sockets (populated or not). If using a Cloud Provider, Oracle Database Standard Edition 2 may be licensed only on Authorized Cloud Environment instances up to 8 virtual cores. Using non-embedded versions of Oracle (for example, installing in other pre-existing Oracle instances) is not a certified configuration and is not allowed by the license grant.
If explicitly licensed for the APTARE IT Analytics with Partitioning, the embedded Oracle binaries are Oracle Database Enterprise Edition with Partitioning. Note that the use of the embedded binaries must comply with Oracle Database Enterprise Edition with Partitioning. Using non-embedded versions of Oracle (for example, installing in other pre-existing Oracle instances) is not a certified configuration and is not allowed by the license grant.
If explicitly licensed for APTARE IT Analytics for Shared Services, the APTARE IT Analytics embedded Oracle binaries are not provided or licensed with the APTARE IT Analytics software and cannot be used with the APTARE IT Analytics for Shared Services. End Users are solely responsible for purchasing and licensing the Oracle database binaries required for the operation of the APTARE IT Analytics for Shared Services software.
For APTARE IT Analytics Managed Services Editions, the APTARE embedded Oracle binaries are not provided or licensed with the APTARE IT Analytics software and cannot be used with the Managed Services Editions of APTARE IT Analytics. Managed Services Partners are solely responsible for purchasing and licensing the Oracle database binaries required for the operation of the APTARE IT Analytics Managed Services Editions software.