Task 8: Installing the License Key File (Linux)
1. Receive the License File
• APTARE recommends deleting all prior Portal license key files from the system before you install the new license key, as this new license key replaces all other license keys.
• Save the new license file on your Portal server and then complete all of the following steps.
2. Ensure that the Oracle Processes are Running
• Log in as root on your IT Analytics Database server (the Database and Portal servers are usually the same physical server).
/opt/aptare/bin/oracle start
3. Run the Installation Script
• Log in as root on your IT Analytics Portal server.
• Run the installation script:
/opt/aptare/utils/installLicense.sh
• When prompted for the name of the license file, enter the complete path to the license key file you saved on your server. Overwrite an existing license if you are prompted to do so.
Sample:
Enter the name of the license file you wish to install [portal.license] : /opt/aptare/mycompany.license
Verifying license...
Copying license...
Copying license...
License installed
SystemConfig. File Name is /opt/aptare/portalconf/portal.properties
DbPool.initilised().Entering. 25 2
GenericPool.setMaxObjectCount(). Entering 0 0 25 GenericPool.initializePool(). Entering 0 0 25
New JDBC connection pool established
DbHandle.init(). Initialized the DbPool.
4. The install process is complete.
You can now log in to the Portal (http://aptareportal.yourdomain.com) using the userid and password you assigned in the beginning of this process.
Troubleshooting: Removing a Portal License (Linux)
If you are having issues license installation, use the following steps to first remove the license and then reinstall.
1. On the Portal, shut down the data receiver:
/opt/aptare/bin/tomcat-agent stop
2. Shut down the Portal:
/opt/aptare/bin/tomcat-portal stop
3. Run the script to remove license files:
/opt/aptare/utils/removeLicenseFiles.sh