• 64-bit OS. See the APTARE Certified Configurations Guide for additional information.

• Support Java Runtime Environment (JRE) 1.8.

• For performance reasons, APTARE recommends that you do not install Data Collectors on the same server as the Portal. However, if you must have both on the same server, verify that the Portal and Data Collector software do not reside in the same directory.

• Install only one Data Collector on a server (or OS instance).

• The Data Collector must be installed on the server that manages the Symmetrix array.

• Recommended: EMC Solutions Enabler should be running on a server that is not the Data Collector server; the SYMAPI server daemon (storsrvd) must be running on this server. See the Data Collector installation guide for steps to verify this configuration.

• Set the EMC Solutions Enabler user account to StorageAdmin instead of Monitor.

• SymCLI must be installed on the Data Collector server.

• For additional specific prerequisite details and supported configurations, see the APTARE Certified Configurations Guide.

• A Data Collector must exist in the Portal, to which you will add Data Collector Policies.