• 64-bit OS. See the APTARE Certified Configurations Guide for supported operating systems.

• Support Java Runtime Environment (JRE) 1.8.

• For performance reasons, APTARE recommends that you do not install Data Collectors on the same server as the IT Analytics Portal. However, if you must have both on the same server, verify that the Portal and Data Collector software do not reside in the same directory.

• Install only one Data Collector on a server (or OS instance).

• For most Backup Manager systems, install the Data Collector on a server that is in the same time zone as the backup server from which you are collecting data. For Veritas NetBackup and IBM Spectrum Protect (TSM) collection, the Data Collector server and backup server can be in different time zones.

• Open TCP/IP access to the Commvault database on a static port (1433 recommended). See Open TCP/IP Access to the Commvault Database.

• MS SQL Server needs to be accessible to the collector on a static TCP Port (1433 recommended), requiring a restart of the SQL database service, if not already configured.

• MS SQL Server must be set to Mixed-mode authentication, and the login to be used for collection must be using SQL authentication. See https://msdn.microsoft.com/en-us/library/ms188670.aspx.

• WMI Proxy access requires the following: Port 135 is required for skipped files collection and 445 for CIFS over TCP. A fixed port can be configured for WMI as specified at: http://msdn.microsoft.com/en-us/library/bb219447%28VS.85%29.aspx

• The Data Collector should be installed on the same server as the WMI proxy server.

• Read-only user configured on the CommServe server. See Set Up a Read-Only User in the CommServe Server.

• If you want to load historical data from a CommServe database, use the utility described in Load Historical Data Prior to Initial Data Collection.

• One Data Collector can include all of these backup products: Commvault Simpana, EMC Avamar, EMC NetWorker, EMC Data Domain, Veritas Backup Exec, Veritas NetBackup, HP Data Protector, IBM Spectrum Protect (TSM), and Generic Backup products. And, you also can include other enterprise objects, such as storage arrays, in this Data Collector.