• 64-bit OS. See the APTARE Certified Configurations Guide for supported operating systems.

• Support Java Runtime Environment (JRE) 1.8.

• For performance reasons, APTARE recommends that you do not install Data Collectors on the same server as the IT Analytics Portal. However, if you must have both on the same server, verify that the Portal and Data Collector software do not reside in the same directory.

• Install only one Data Collector on a server (or OS instance).

• For most Backup Manager systems, install the Data Collector on a server that is in the same time zone as the backup server from which you are collecting data. For Veritas NetBackup and IBM Spectrum Protect (TSM) collection, the Data Collector server and backup server can be in different time zones.

• Uses TCP port 1433. The BUE collector first connects via UDP on port 1434 to get information about available SQL Server instances, then connects via TCP to the port number that is returned for the specified instance. By default this is 1433.

• If your environment requires NTML v2 authentication (Windows authentication) for the data collection connection, create an Advanced Parameter named USE_NTML_V2 and set the value to Y. Note that the IT Analytics default is NTML v1 (database authentication). Windows authentication is used when the Backup Exec server credentials configured in the Data Collector Policy contain a Windows domain name, user name, and password. If Windows credentials are not in the policy, the connection defaults to using database authentication.

• The Backup Exec Administrator account used by the Data Collection policy must have the database role membership of db_datareader for the BEDB (Backup Exec Database).

• Note that the version of Backup Exec that is reported by the Backup Exec 15 installation is version 14.2.