• 64-bit OS. See the APTARE Certified Configurations Guide for supported operating systems.

• Support Java Runtime Environment (JRE) 1.8.

• For performance reasons, APTARE recommends that you do not install Data Collectors on the same server as the IT Analytics Portal. However, if you must have both on the same server, verify that the Portal and Data Collector software do not reside in the same directory.

• Install only one Data Collector on a server (or OS instance).

• For most Backup Manager systems, install the Data Collector on a server that is in the same time zone as the backup server from which you are collecting data. For Veritas NetBackup and IBM Spectrum Protect (TSM) collection, the Data Collector server and backup server can be in different time zones.

• A IBM Spectrum Protect (TSM) client must be installed on the Data Collector server with the dsmadmc command available.

• Ports to IBM Spectrum Protect (TSM) instances must be open. Each instance will have a unique port. Make note of these instance/port combinations for data collection. Typically, TCP 1500 is the default port.

• The Data Collector server can be any server within your network that is Java 1.7 compatible and with dsmadmc installed. For Linux platforms, this server must be added to dsm.sys so the Data Collector can use the dsmadmc command.

• Note: When upgrading IBM Spectrum Protect (TSM) Data Collectors from ANY release before Release Version 9.2.01, you must uninstall and then perform a fresh install of the IBM Spectrum Protect (TSM) Data Collectors. This is different from the upgrade methods for other collectors.