Supported Configurations
  
Version 10.2.00P7
Supported Configurations
See the APTARE StorageConsole Certified Configurations Guide for a complete list of supported products and configurations for the APTARE StorageConsole platform products.
Portal/Database Server: Supported Systems
Oracle License Restrictions
Open Source and Third-Party Software
Data Collectors: Supported Systems
Supported Browsers
Portal Installation Default Directory
Portal/Database Server: Supported Systems
Supported Operating Systems
 
The following 64-bit platforms are supported:
Operating System
Version
CentOS
6, 7
Red Hat Enterprise Linux
6, 7
SUSE Linux Enterprise
11, 12
Windows
2012, 2012 R2 Server
Oracle License Restrictions
The embedded Oracle Database license is a restricted license and may only be used or accessed in conjunction with APTARE StorageConsole software.
APTARE StorageConsole software is certified with the Oracle binaries embedded with the software product. Note that the use of the embedded binaries must comply with Oracle Database Standard Edition 2 license requirements, which permits use only on servers (including any virtual server platform) that have a maximum capacity of 2 physical CPU sockets (populated or not). If using a Cloud Provider, Oracle Database Standard Edition 2 may be licensed only on Authorized Cloud Environment instances up to 8 virtual cores. Using non-embedded versions of Oracle (for example, installing in other pre-existing Oracle instances) is not a certified configuration and is not allowed by the license grant.
If explicitly licensed for the APTARE StorageConsole with Partitioning, the embedded Oracle binaries are Oracle Database Enterprise Edition with Partitioning. Note that the use of the embedded binaries must comply with Oracle Database Enterprise Edition with Partitioning. Using non-embedded versions of Oracle (for example, installing in other pre-existing Oracle instances) is not a certified configuration and is not allowed by the license grant.
For APTARE StorageConsole Managed Services Editions, the APTARE embedded Oracle binaries are not provided or licensed with the APTARE StorageConsole software and cannot be used with the Managed Services Editions of APTARE StorageConsole. Managed Services Partners are solely responsible for purchasing and licensing the Oracle database binaries required for the operation of the APTARE StorageConsole Managed Services Editions software.
 
Open Source and Third-Party Software
When you install the Portal and Reporting Database software, you install a compilation of software, which includes open source and third‑party software.
Open Source Software
For a list of open source components and licenses, see the LICENSE, NOTICE, and license.txt files on the Portal server.
Portal: Supported Software
Table 1.1 Supported Software
Software Product
LINUX
Windows
Oracle 11g Standard Edition (SE/SE2)
Upgrading to 10.2.xx
11.2.0.4.0
Upgrading to 10.2.xx
11.2.0.4.0
Oracle 12c Standard Edition 2
Upgrading to 10.2.xx
12.1.0.2.0
New Installation 10.2.xx
12.1.0.2.0
Upgrading to 10.2.xx
12.1.0.2.0
New Installation 10.2.xx
12.1.0.2.0
Windows Server 12 64-bit and R2 only
SUN Java 2 Standard Edition SDK
1.8.0_144, 64-bit
1.8.0_144, 64-bit
VSphere Web Services SDK
5.5, 64-bit
5.5, 64-bit
Apache HTTP Web Server
Upgrading to 10.2.xx
2.2.20
New Installation 10.2.xx
2.4.25
Upgrading to 10.2.xx
2.2.20
New Installation 10.2.xx
2.4.27
Apache Tomcat Java Servlet Engine
Upgrading to 10.2.xx
8.5.23. For the StorageConsole upgrader to automatically upgrade your installation to 8.5.23, you must be running Tomcat version 7.0.42. If you have an older version of Tomcat installed, contact APTARE Global Support Services for assistance.
New Installation 10.2.xx
8.5.23
Upgrading to 10.2.xx
8.5.23. For the StorageConsole upgrader to automatically upgrade your installation to 8.5.23, you must be running Tomcat version 7.0.42. If you have an older version of Tomcat installed, contact APTARE Global Support Services for assistance.
New Installation 10.2.xx
8.5.23
OpenLDAP
2.4.37
2.1.29
If other versions of the above components are already running on the designated APTARE StorageConsole system, or other components are utilizing resources (such as specific ports) typically used by StorageConsole, the product usually can be reconfigured to work around these conflicts; however, this cannot be guaranteed.
 
Data Collectors: Supported Systems
APTARE recommends installing the Data Collector on a virtual machine (VM). The following 64-bit platforms are supported:
Operating System
Version
New Install
Upgrade
Windows Server (Recommended)
2016
2012 R2
2012
Yes
Yes, requires .NET Framework 4
.NET Framework 4 is installed by default with Windows Server 2012
CentOS
6, 7
Yes
Yes
Red Hat Enterprise Linux
6, 7
Yes
Yes
Solaris
10 and 11 (SPARC only)
For Veritas NetBackup collection only. Versions of Solaris below Solaris 10 Update 5 require a Centralized NetBackup Data Collector.
SUSE Linux Enterprise
11,12
Yes
Yes
 
 
Supported Browsers
Display Resolution: The minimum resolution for the Portal is 1280 x 768 px.
The Portal was certified on the following browsers. Please note that if you are using other versions of these browsers your user experience may vary:
Table 1.2 Supported Browsers
Browser
Mac
Windows
Linux
Microsoft Internet Explorer 10.0, 11
 
x
 
Mozilla Firefox 23.0.1+
x
x
x
Google Chrome 29.0.1547.66 m+
 
x
 
Apple Safari 6.0+
x
 
 
Browser Performance
Several factors can impact web browser performance and behavior, such as:
client memory size and free memory
number of objects to be displayed in the Inventory
volume of data to be displayed
browser vendor (such as Chrome, Firefox, or IE) and version
The Portal is designed to handle data in large-scale environments, however, your browser vendor/version may not be able to render all the objects. If your browser cannot accommodate the volume, you can reduce the total number of items displayed in the Inventory, or try a different browser.
APTARE recommends using the Google Chrome browser for an optimal user experience. Based on browser performance testing using very large data sets, Firefox and IE are supported, but the performance may be degraded.
Compatibility Mode
For supported browsers, some windows may not display properly if you are running in compatibility mode rather than the preferred standard mode. Steps to change from compatibility mode to standard mode can be found by searching the Help in your vendor-specific browser window.
Linux Portal Server: Exported and Emailed Reports
On a Linux Portal server, to ensure proper rendering of reports that are emailed or exported as HTML images or PDF files, a graphics manager such as X Virtual Frame Buffer (XVFB) is required. Contact your IT organization to configure this capability, if you plan to export/email reports as HTML images or as PDF files.
Portal Installation Default Directory
For Linux Portals, certain environments place security restrictions on directories. The Portal installer, which uses InstallAnywhere, extracts files into the /tmp directory. While the files can be written to the directory successfully, the execution of the installer may fail because the /tmp directory does not have execute privileges. [SC-2655]
An environment variable (IATEMPDIR) may need to be set to a different location so that the installer does not use the /tmp directory. This environment variable typically is set for one of two reasons:
Insufficient space in the /tmp directory to extract the installer.
/tmp is mounted as a file system without execute privileges.