Data Collector Troubleshooting
  
Version 10.2.00
Data Collector Troubleshooting
This section covers common data collector issues. Contact APTARE Global Support Services if an issue cannot be resolved by following the steps in this section and be sure to include the generated log files from your installation process.
Verify the Data Collector Configuration
Verify Connectivity
Configuring Web Proxy Updates
Collecting Missed Events for Veritas Backup Exec
Substituting ODBC for JDBC to Connect to SQL Server for Veritas Backup Exec
Useful Data Collection Scripts (Capacity Manager)
Host Resources Troubleshooting
Configuring Parameters for SSH
Identifying Windows File System Access Errors (File Analytics)
Collect from Remote Shares (File Analytics)
Adding a Certificate to the Java Keystore