Troubleshooting > Connectivity Issues
  
Version 10.1.01
Connectivity Issues
No Connectivity
A number of conditions can disrupt connectivity, including:
Firewall issues can prevent connectivity.
A network change occurred. Typically a DNS, system domain, or hostname change is the culprit.
Oracle service is not running.
LDAP service is not running.
Network timeouts
Troubleshooting Recommendations
The following list suggests actions you can take to determine what is causing the issue.
Ping aptareagent.mydomain.com from the master server.
Check if you can connect to aptareagent.mydomain.com telnet port 80.