Obtaining a License Key File
A valid license file is required in order to run the Portal application. If you already have a license file, you can proceed to the Installation section that corresponds to the Operating System of your Portal server.
To obtain a license file:
• Gather all the information listed below
• Email the information to license@aptare.com
A license file will be mailed to you within 48 hours.
Include the following information in the email:
1. Contact and Server Information:
• Your name, title and phone number
• Company name and address
• Hostname of the Portal server
2. If you already have installed the Portal software, run the following command and include the output in the email. See also,
Report Configuration Utility.
Windows:
C:\opt\aptare\utils\reportconfig.bat > reportconfig.txt
Linux:
/opt/aptare/utils/reportConfig.sh > reportconfig.txt
Note: When you pipe the output to a file ( > reportconfig.txt), you’ll have an output file to email.