• 64-bit OS. See the APTARE StorageConsole Certified Configurations Guide for supported operating systems.

• Support Java Runtime Environment (JRE) 1.7.

• For performance reasons, APTARE recommends that you do not install Data Collectors on the same server as the StorageConsole Portal. However, if you must have both on the same server, verify that the Portal and Data Collector software do not reside in the same directory.

• Install only one Data Collector on a server (or OS instance).

• For most Backup Manager systems, install the Data Collector on a server that is in the same time zone as the backup server from which you are collecting data. For Veritas NetBackup and IBM TSM collection, the Data Collector server and backup server can be in different time zones.

• A TSM client must be installed on the Data Collector server with the dsmadmc command available.

• Ports to TSM instances must be open. Each instance will have a unique port. Make note of these instance/port combinations for data collection. Typically, TCP 1500 is the default port.

• The Data Collector server can be any server within your network that is Java 1.7 compatible and with dsmadmc installed. For Linux platforms, this server must be added to dsm.sys so the Data Collector can use the dsmadmc command.

• Note: When upgrading TSM Data Collectors from ANY release before StorageConsole 9.2.01, you must uninstall and then perform a fresh install of the TSM Data Collectors. This is different from the upgrade methods for other collectors.