• 64-bit OS. See the APTARE StorageConsole Certified Configurations Guide for supported operating systems.

• Support Java Runtime Environment (JRE) 1.7.

• For performance reasons, APTARE recommends that you do not install Data Collectors on the same server as the StorageConsole Portal. However, if you must have both on the same server, verify that the Portal and Data Collector software do not reside in the same directory.

• Install only one Data Collector on a server (or OS instance).

• Uses TCP port 1433. The BUE collector first connects via UDP on port 1434 to get information about available SQL Server instances, then connects via TCP to the port number that is returned for the specified instance. By default this is 1433.

• If your environment requires NTML v2 authentication (Windows authentication) for the data collection connection, create a StorageConsole Advanced Parameter named USE_NTML_V2 and set the value to Y. Note that the StorageConsole default is NTML v1 (database authentication). Windows authentication is used when the Backup Exec server credentials configured in the Data Collector Policy contain a Windows domain name, user name, and password. If Windows credentials are not in the policy, the connection defaults to using database authentication.